Privacy Policy

At Sun Joe, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.

I. What Personal Information Do We Collect?

We collect two types of information: Personal Information and Other Information.

  • Personal Information: This is information that relates to you as an identifiable individual. It may include your name, email address, mailing address, phone number, date of birth, and credit card information. We collect this information directly from you when you register for an account, place an order, sign up for our newsletter, contact us, or participate in a promotion or survey on our website.
  • Other Information: This is any information that cannot be tied back to you as a specific individual. This may include your IP address, browser type, operating system, the domain name from which you accessed the site, and your browsing behavior on our website. We collect this information indirectly from you when you visit our website through technologies like cookies and web beacons.

II. How Do We Use Your Personal Information?

We use your personal information only for the purposes described in this Privacy Policy, with your consent, or as required by law. These purposes include:

  • Fulfilling your requests for products and services.
  • Responding to your inquiries and requests.
  • Sending you updates, newsletters, and promotional materials (with your consent).
  • Administering and fulfilling contests, sweepstakes, and other promotions.
  • Improving the customer experience on our website.
  • Analyzing trends and statistics about our website traffic.
  • Protecting the security and integrity of our website and business.

III. Who Do We Disclose Your Personal Information To?

We may disclose your personal information to third-party service providers who assist us in operating our website and business, such as payment processors, marketing partners, and analytics providers. We may also disclose your information as required by law, such as to comply with a subpoena or other legal process. We will never sell your personal information to third parties.

IV. How Long Do We Keep Your Personal Information?

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

V. How To Access and Update Your Personal Information?

You can access and update your personal information by logging into your account on our website. If you have any difficulties accessing or updating your information, please contact us.

VI. Your Choices Regarding Your Personal Information

We offer you choices regarding the collection, use, and sharing of your personal information. You can:

  • Opt out of marketing communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of the emails.  
  • Manage cookie preferences: You can manage your cookie preferences through your browser settings.
  • Exercise your rights: Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. Please contact us if you wish to exercise these rights.  

VII. Consent

By using our website, you consent to the terms of this Privacy Policy. We may update this Privacy Policy from time to time, and any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for any updates.